Job Description
We are Sitel
We are Partners, we are Leaders, we are Experts.
To our Associates, we Empower Humans and Enhance Brands.
We are looking for fluent English speakers to become part of Sitel Team in Portugal, able to deliver high-quality service across email and chat support.
Challenge yourself!
We are happy to be the company where you can develop your talent in a high-energy multicultural environment.
Sitel Customer Support its brands’ strategy, customer behavior, and market knowledge for your life.
About our client
Our client is one of the world most renowned provider of business and financial management solutions delivering personalized experiences on a trusted, open platform and help create indispensable connections. The company operates through three segments: Small Business, Consumer Tax, and ProConnect in order to provide top quality solutions for their customers.
Requirements
Easy to apply,
We value,
. Trust and Passionate people, able to Inspire others and Add value showing Empathy
. Strong in communication and interpersonal skills (written and verbal)
. Able to pick up new technology quickly
. Availability to work in rotating shifts
Experience in, (preferential)
. Accounting savvy
For non-EU applicants it is mandatory to hold a valid work permit
Benefits
We offer you,
. Competitive salary (14 monthly payments per year)
. Monthly performance bonus
. Monthly meal allowance
. Help in finding accommodation in Porto
. Great office location with easy access by public transport
. Recognition program for referral friends
. On-site kitchen, fresh fruit twice per week, and vending machines with employee discount
. Private Healthcare + Dental insurance (after 6 months)
. English speaking Doctor on site
. Initial training fully paid by Sitel and included in the contract
. Regular Careers Opportunities based on your internal job performance, including the management position
Come and join our happy family, warm and sunny Porto is waiting to welcome you!
Take your time to decide (not too much ...)
Choose Sitel!
Skills
Commitment to Customer Service Committed to Customer Satisfaction
Language Requirements
English
Education Degree
High School
Visa Support
Yes