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Date Posted: 2018-09-06 | Date Modified: 2018-10-08 | Expires: 2018-10-06
Dutch Speaking Customer Service Agents
Job Description
Responsibilities
Provide world class services – customer service
Deal directly with customers either by telephone or electronically
Analyzing customer needs, selecting and explaining the best solution to solve problems
Obtain and evaluate all relevant information to handle product and service inquiries
Keep records of customer interactions, transactions and actions taken
Contributes to team effort by accomplishing related results as needed
Provide world class services – customer service
Deal directly with customers either by telephone or electronically
Analyzing customer needs, selecting and explaining the best solution to solve problems
Obtain and evaluate all relevant information to handle product and service inquiries
Keep records of customer interactions, transactions and actions taken
Contributes to team effort by accomplishing related results as needed
Requirements
Dutch native level, verbal and written
English high level, verbal and written
Customer service experience is a plus
Computer skills – first level of support
Soft skills: customer-focused mindset, listening, phone skills, verbal and written communication, building relationships, problem solving, multi-tasking
English high level, verbal and written
Customer service experience is a plus
Computer skills – first level of support
Soft skills: customer-focused mindset, listening, phone skills, verbal and written communication, building relationships, problem solving, multi-tasking
Benefits
Responsibilities
Provide world class services – customer service
Deal directly with customers either by telephone or electronically
Analyzing customer needs, selecting and explaining the best solution to solve problems
Obtain and evaluate all relevant information to handle product and service inquiries
Keep records of customer interactions, transactions and actions taken
Contributes to team effort by accomplishing related results as needed
Requirements
Dutch native level, verbal and written
English high level, verbal and written
Customer service experience is a plus
Computer skills – first level of support
Soft skills: customer-focused mindset, listening, phone skills, verbal and written communication, building relationships, problem solving, multi-tasking
Provide world class services – customer service
Deal directly with customers either by telephone or electronically
Analyzing customer needs, selecting and explaining the best solution to solve problems
Obtain and evaluate all relevant information to handle product and service inquiries
Keep records of customer interactions, transactions and actions taken
Contributes to team effort by accomplishing related results as needed
Requirements
Dutch native level, verbal and written
English high level, verbal and written
Customer service experience is a plus
Computer skills – first level of support
Soft skills: customer-focused mindset, listening, phone skills, verbal and written communication, building relationships, problem solving, multi-tasking
Skills
Commitment to Customer ServiceLanguage Requirements
DutchVisa Support
Yes
Job Criteria
Job Type
Full TimeIndustries
Job Location
Spain - BarcelonaFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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