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Date Posted: 2019-05-14 | Date Modified: 2019-04-14 | Expires: 2019-06-13
Dutch Customer Service Agent
Job Description
Responsibilities
• Provide world class services – customer service
• Deal directly with customers either by telephone or electronically
• Analyzing customer needs, selecting and explaining the best solution to solve problems
• Obtain and evaluate all relevant information to handle product and service inquiries
• Keep records of customer interactions, transactions and actions taken
• Contributes to team effort by accomplishing related results as needed
• Provide world class services – customer service
• Deal directly with customers either by telephone or electronically
• Analyzing customer needs, selecting and explaining the best solution to solve problems
• Obtain and evaluate all relevant information to handle product and service inquiries
• Keep records of customer interactions, transactions and actions taken
• Contributes to team effort by accomplishing related results as needed
Requirements
Requirements
• Dutch native level, verbal and written
• English high level, verbal and written
• Customer service experience is a plus
• Computer skills – first level of support
• Soft skills: customer-focused mindset, listening, phone skills, verbal and written communication, building relationships, problem solving, multi-tasking
• Dutch native level, verbal and written
• English high level, verbal and written
• Customer service experience is a plus
• Computer skills – first level of support
• Soft skills: customer-focused mindset, listening, phone skills, verbal and written communication, building relationships, problem solving, multi-tasking
Benefits
International environment
Career progression
Career progression
Skills
Commitment to Customer ServiceLanguage Requirements
DutchEducation Degree
High SchoolVisa Support
No
Job Criteria
Job Type
Full TimeIndustries
Job Location
Spain - BarcelonaFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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