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Date Posted: 2018-07-26 | Date Modified: 2018-08-26 | Expires: 2018-08-25
DUTCH CUSTOMER SERVICE AGENT - BARCELONA
Job Description
Responsibilities
• Provide world class services – customer service
• Deal directly with customers either by telephone or electronically
• Analyzing customer needs, selecting and explaining the best solution to solve problems
• Obtain and evaluate all relevant information to handle product and service inquiries
• Keep records of customer interactions, transactions and actions taken
• Contributes to team effort by accomplishing related results as needed
• Provide world class services – customer service
• Deal directly with customers either by telephone or electronically
• Analyzing customer needs, selecting and explaining the best solution to solve problems
• Obtain and evaluate all relevant information to handle product and service inquiries
• Keep records of customer interactions, transactions and actions taken
• Contributes to team effort by accomplishing related results as needed
Requirements
Dutch native level, verbal and written
• English high level, verbal and written
• Customer service experience is a plus
• Computer skills – first level of support
• Soft skills: customer-focused mindset, listening, phone skills, verbal and written
communication, building relationships, problem solving, multi-tasking
• 18 years old or older
• English high level, verbal and written
• Customer service experience is a plus
• Computer skills – first level of support
• Soft skills: customer-focused mindset, listening, phone skills, verbal and written
communication, building relationships, problem solving, multi-tasking
• 18 years old or older
Benefits
- Relocation package
- Career progression
- International work environment
- Great location of the offices, close to the beach
- Career progression
- International work environment
- Great location of the offices, close to the beach
Skills
DutchLanguage Requirements
DutchEducation Degree
High SchoolVisa Support
No
Job Criteria
Job Type
ContractIndustries
Job Location
Spain - BarcelonaFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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