Job Description
Genpact continuously hires foreign languages speakers in areas like:
Finance
Your job will involve invoice and payment processing,making sure that your customers' clients make accurate payments and adhere their deadlines and agreed policies, reconciling the accounts of the vendors and reporting activities if needed. Accounting skills aren't a must. These activities will require maintaining a constant relationship with the client’s business representatives. Your approach needs to be number-driven, as well as people-oriented.
IT Support
How about being the single point of contact in IT matters, for your client? Be it phone, chat, e-mail or ticketing platforms your support is highly valued and appreciated! You will provide support for user requests around hardware, software, network and service issues and you will coordinate incident resolutions with Level 2 and Level 3 staff.
Procurement
This role is a key link between your clients and their providers, as you will oversee the process of supplies’ delivery. Deep understanding of your clients' business, great negotiating skills and market awareness is required from you to become a trusted partner for our customers.
You will process & book the purchasing requisitions, purchase orders, materials catalogues, delivery notes, goods receipts and other procurement documents.
Customer service
Understanding your clients' business is an integral part of your role.
We do value customer and vendor management skills as well as a keen eye for details. You will develop your customer orientation, analytical thinking and team work skills!You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.
How can you make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.
Requirements
What are we looking for?
A good level of Dutch, Finnish or Swedish is mandatory and you will also need a good level of English to do the job right.
You will work as part of a large and friendly team so it’s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
And we will value your willingness to learn!
Benefits
Besides an attractive salary base, we will also offer you support with your relocation.
Also, you will have meal tickets, private medical care and other discounts to our partners (gyms, shops, etc).
Not to mention, internally, you will have various training for hard and soft skills, or you could become a trainer yourself. :)
Skills
Courageous Incisive Intellectually Curious
Language Requirements
English, Dutch, Finnish, Swedish
Education Degree
Other
Visa Support
Yes