Date Posted: 2018-06-20 | Date Modified: 2018-07-20 | Expires: 2018-07-20

Deskside Support Representative

Job Description

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients - international leading company - we are looking for - Deskside Support Representative with Dutch, French, Hungarian, German, Swedish or Spanish.

Essential Duties and Responsibilities:
* Performing a full workload of technical services for customers;
* Responsibile for customer satisfaction with the services provided;
* Technical support, software support, or software analysis and repair.
* Demonstrates leadership in innovative problem resolution techniques
* Maintains businesslike communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times;
* Fully document all issues in an accurate and timely manner.

Requirements

Requirements:
* Fruency in English and/or Dutch, French, Hungarian, German, Swedish or Spanish;
* Customer service skills and problem solving ability;
* Mobile Device Skills and Strong operational knowledge;
* Ability to provide information and direction to others in a clear and concise manner;
* Preferred Tech and Prof Experience.

Benefits

Our client’s offer:
* Possibilities for development;
* Flexible working hours;
* Excellent remuneration plus attractive bonus system.

Skills

Creative Problem Solving Dutch French German Hungarian Mobile Devices Spanish Swedish

Language Requirements

Dutch, French, German, Hungarian, Spanish, Swedish

Visa Support

Yes
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consulting

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

Negotiable

Companies will apply to you too

Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .