Date Posted: 2021-11-15 | Expires: 2021-12-15

Czech speaking Retention Agent

Job Description

We are expanding our brand and looking for candidates to join our international team and live in the wonderful city of Limassol in Cyprus.

What they will be in charge of:

Promoting the Company’s products and services
Developing and maintaining relationships with existing clients.
Upselling activities.
Dealing with client inquiries and requirements via email and telephone.
Performing training sessions with clients.
Guiding clients on the last updates and trends within the Forex & CFD Industry.

Requirements

What we request from the candidate:

Excellent level of English and Czech (native spoken and written).
Ability to manage day-to-day upselling functions.
Strong communication skills.
Trustworthiness and reliability.
Computer savviness.
Ability to work with deadlines & targets.
Management and mathematics skills.
Great objection-handling skills.
Preferably prior experience within sales in the Forex & CFD Industry.
Ideally previous experience taking care of a portfolio of clients as an Account Manager or building relationships with clients.
Great attention to detail.

Benefits

Remuneration and benefits:

Competitive remuneration package according to the qualification and/or experience of the successful candidate, health insurance, excellent upbeat working environment and support with the relocation package.
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Skills

Customer Service

Language Requirements

English, Czech

Education Degree

Other

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Telecommunications

Job Location

Cyprus - Limassol

Functions

Customer Service

Salary

Negotiable

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