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Date Posted: 2019-05-21 | Date Modified: 2018-09-28 | Expires: 2019-06-20
Customer Services Supervisor
Job Description
Customer Service Supervisor - Order Management
Description
Customer Service Supervisor – Order Management
Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.
Learn more about this role and how you can begin Working Right .
Our Components Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.
This is an exciting opportunity in Quimper for a Customer Service Supervisor within our Planning and Logistics department.
Your impact will be seen in these and other ways:
Managing a Customer Service team of 12
Coaching and developing our Customer Services team
Manage all escalations that come into the team
Provide excellent Customer Service to our Customers in Europe
Collaborate deeply with Sales department and on the introduction of new projects
Report team activity whilst managing performance
Description
Customer Service Supervisor – Order Management
Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.
Learn more about this role and how you can begin Working Right .
Our Components Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you’ll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.
This is an exciting opportunity in Quimper for a Customer Service Supervisor within our Planning and Logistics department.
Your impact will be seen in these and other ways:
Managing a Customer Service team of 12
Coaching and developing our Customer Services team
Manage all escalations that come into the team
Provide excellent Customer Service to our Customers in Europe
Collaborate deeply with Sales department and on the introduction of new projects
Report team activity whilst managing performance
Requirements
Qualifications
Skills and Experience Required:
Excellent Customer Service skills
An understanding of Supply Chain and Logistics
Demonstrated experience within order management
Understanding of CI tools such Six Sigma
Required Education, Licenses or Certifications
Degree qualified in International Business or Supply Chain Management
Able to speak fluent English and French, and Spanish and/or Italian would be much appreciated
At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.
Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today.careers.cummins.com
Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:http://connect.find.ly/cummins
Skills and Experience Required:
Excellent Customer Service skills
An understanding of Supply Chain and Logistics
Demonstrated experience within order management
Understanding of CI tools such Six Sigma
Required Education, Licenses or Certifications
Degree qualified in International Business or Supply Chain Management
Able to speak fluent English and French, and Spanish and/or Italian would be much appreciated
At Cummins, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.
Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today.careers.cummins.com
Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:http://connect.find.ly/cummins
Skills
Serving OthersLanguage Requirements
English, FrenchEducation Degree
Bachelor's DegreeVisa Support
NoAccepting only candidates from:
France
Job Criteria
Job Type
Full TimeIndustries
Job Location
France - QuimperFunctions
Customer ServiceSalary
€ 35 - 46/year EuroCompanies will apply to you too
Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .