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Date Posted: 2021-11-01 | Expires: 2021-12-01
Customer Service Representative
Job Description
Customer Service Representative
Requirements
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Skills
Communication Skills Listening Customer Service Market Knowledge Multi - TaskingLanguage Requirements
EnglishEducation Degree
High SchoolVisa Support
NoAccepting only candidates from:
Canada, United States
Job Criteria
Job Type
Full TimeIndustries
Job Location
Canada - CalgaryFunctions
Customer Service, Human ResourcesSalary
$ 25 - 33/hour US DollarCompanies will apply to you too
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