Date Posted: 2021-11-15 | Expires: 2021-12-15

Customer Service Manager - Malta

Job Description

Are you looking for a new iGaming Career Opportunity? Do you wish to build on your Customer Support career or are looking to start one? On behalf of our client, we are looking for a Multilingual Customer Support Agent to work in Malta! If you or someone you know is interested, let us know!

The Role:

• Responding to customer requests and questions regarding service, products and account information while answering calls, emails and instant chat messages,
• Proactively contacting customers via phone and chat following a structured sales process.

The Person:

• Native level Finnish and well-spoken English,
• Excellent interpersonal skills,
• High level of communication skills, both written and verbal,
• Target driven with proven experience of working towards and achieving individual and team targets,
• Experience in Customer Support will be considered an asset,
• Availability to work in shifts.

The Benefits:
• A second-home, family like work environment, where every person matters,
• Possible career development,
• A big and nice office, with lots of light and a big balcony.
• Opportunity for further training
• Career progression
• Competitive Salary

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Requirements

The Role:

• Responding to customer requests and questions regarding service, products and account information while answering calls, emails and instant chat messages,
• Proactively contacting customers via phone and chat following a structured sales process.

The Person:

• Native level Finnish and well-spoken English,
• Excellent interpersonal skills,
• High level of communication skills, both written and verbal,
• Target driven with proven experience of working towards and achieving individual and team targets,
• Experience in Customer Support will be considered an asset,
• Availability to work in shifts.

Benefits

The Benefits:
• A second-home, family like work environment, where every person matters,
• Possible career development,
• A big and nice office, with lots of light and a big balcony.
• Opportunity for further training
• Career progression
• Competitive Salary

Skills

Active Team Player

Language Requirements

English

Education Degree

Other

Visa Support

Yes
Email Job

Job Criteria

Job Type

Full Time

Industries

#Human Resources

Job Location

Malta - Sliema

Functions

Customer Service

Salary

Negotiable

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