Customer Representative

Astrea was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

One of our clients – a well-known business process outsourcingcompany– is looking for highly-motivated candidatesfor a complex role– Customer Representative with German, Spanish, French, Romanian, Portuguese, Turkish, Dutch.

Essential duties and responsibilities:
* Providing inbound customer service and executing related administrative tasks;
* Communicating about any possible issues on all support levels;
* Keeping records of customer interactions and transactions;
* Assisting in the process of creating new accounts;
* Cancelor upgrade existing accounts.

Requirements:
* Fluency in one of the following languages: German, Spanish, French, Romanian, Portuguese, Turkish, Dutch;
* High level of English;
* Strong ethics and high integrity;
* Eagerness to learn and improve;
* Quick learner, with a positive attitude and ability to work well within a team;
* Solid experience with MS Office.

Our client’s offer:
* Attractive salary conditionsand flexible working hours;
* Enhancedhealth insurance;
* A modern and international working environment;
* Passionate and welcoming colleagues.

Did you recognize yourself? We encourage you to apply and send your CV in English.
If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref.SM_CSSO).

Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).