Date Posted: 2021-01-04 | Expires: 2021-02-03

Customer Relationship Expert

Job Description

Do you like helping people and working with the team to support a customer experience? Do you like learning new skills and developing your abilities?

For one of our clients – one of the world leaders in the outsourcing business – we are looking for professional, career-oriented individuals to join our client`s team for the role of Customer Relationship Expert with German, Dutch, Czech & English (fully remote recruitment process).

Recruitment and job application in time of coronavirus is not a new book, but everyday life. All interviews will be conducted online or by phone for your comfort. The hiring process, starting dates and initial trainings with our clients have been tailored according to the official prescriptions and some of them will be conducted online.

Essential Duties and Responsibilities:
* Listen and respond to customers’ needs and concerns;
* Provide information about products and services;
* Accurate data entry in consumer database;
* Monitoring and documenting queries, and ensuring databases are kept up to date.

Requirements

Requirements:
* Proficiency in German, Dutch, Czech & English - C1;
* Excellent communication skills required;
* No prior experience required;
* Ability to work under pressure with a minimum of supervision;
* An approachable and helpful attitude.

Benefits

Our client offers:
* Fully remote recruitment process;
* Excellent salary and bonus scheme;
* Full-time assignment, flexible working hours;
* Professional growth;
* International working environment.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. r_SM_cRE).

Only the shortlisted candidates will be contacted in a timely manner.
There is no payment required by the candidates!

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Skills

Call Center

Language Requirements

English, Czech, Dutch, German

Education Degree

High School

Visa Support

Yes
Email Job

Job Criteria

Job Type

Contract

Industries

#Consumer Services

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

Negotiable

Companies will apply to you too

Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .