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Date Posted: 2020-07-01 | Expires: 2020-07-31
Customer Care Expert with German (C1) and English
Job Description
Customer Care Expert with German (C1) and English (B1/B2)
Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.
Our client is one of the world BPO leaders. With contact centers in more than 20 countries and over 60,000 employees all over the globe, the company brings nearly a century's worth of expertise delivering exemplary customer care solutions.
Having overachieved project goals and due to extensive workflow, our client is currently expanding a project. They need advanced speakers Customer Care Expert with German (C1) and English (B1/B2).
Key responsibilities:
- Providing highest level of customer support via phone, chat and e-mail;
- Handling and troubleshooting user support related questions;
- Providing full customer care and making sure no client’s question is left without an appropriate answer.
Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.
Our client is one of the world BPO leaders. With contact centers in more than 20 countries and over 60,000 employees all over the globe, the company brings nearly a century's worth of expertise delivering exemplary customer care solutions.
Having overachieved project goals and due to extensive workflow, our client is currently expanding a project. They need advanced speakers Customer Care Expert with German (C1) and English (B1/B2).
Key responsibilities:
- Providing highest level of customer support via phone, chat and e-mail;
- Handling and troubleshooting user support related questions;
- Providing full customer care and making sure no client’s question is left without an appropriate answer.
Requirements
Requirements:
- Proficiency in German language;
- Intermediate level of English is an advantage;
- Outstanding communicative skills;
- Focused on clients’ needs and requests;
- Team spirit.
- Proficiency in German language;
- Intermediate level of English is an advantage;
- Outstanding communicative skills;
- Focused on clients’ needs and requests;
- Team spirit.
Benefits
Our client offers:
- Excellent salary + bonuses;
- Permanent job with a Labor contract;
- Full-time assignment;
- Attractive social benefits;
- Advanced training programs;
- Professional growth;
- International working environment.
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).
- Excellent salary + bonuses;
- Permanent job with a Labor contract;
- Full-time assignment;
- Attractive social benefits;
- Advanced training programs;
- Professional growth;
- International working environment.
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).
Skills
Communication SkillsLanguage Requirements
English, GermanVisa Support
No
Job Criteria
Job Type
Full TimeIndustries
Job Location
Bulgaria - SofiaFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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