Corporate Travel Consultant with Dutch (Amadeus)

We are recruiting an international corporate travel consultant for an international travel agency. This person will be responsible for creating bookings and providing specialised consulting to international and regional customers. Knowledge of Amadeus and experience in the business travel industry required.

Our client is an international travel agency present in nearly 120 countries that helps businesses achieve the best travel solutions in a personalised and consultative manner.

As a Travel Consultant, your objective will be to provide personalised travel consulting at each customer contact for corporations and individuals.

You will be responsible for:

- Booking of air, rail, hotel, car services related to a business trip including the understanding of Fare notes and doing re-booking.
- Providing proactive consulting to ensure that the best “logical” price suitable for the trip, traveller and corporation has been obtained.
- Always achieving customer satisfaction and ensuring single contact resolution.
- Ensuring customers’ needs and special requirements are met between clients and suppliers.
- Assistance around travel: Visa, clearance of invoices, refunds/cancellations
- Taking care of quality & feedback.
- Observing standards/guidelines.
- Ability to work in a goal oriented service environment (both sales & service goals).

We are looking for a person with the following qualifications, experience and skills:

Qualifications:

- Bachelor level degree or proven relevant experience.
- Native level of Dutch.
- Proficiency level in Amadeus or Sabre.

Experience:

- Minimum of 2 years’ experience within the business travel industry.

Skills:

- Excellent customer service skills with orientation on quality and on problem solving.
- Both excellent written and verbal communication skills.
- Positive and proactive attitude.
- Ability to work on own initiative or as part of a team where required.
- Self-starter and excellent time management skills.

- Permanent contract.
- Full time position (Monday to Friday: 8h/10h- 17h/19h).
- Company benefits (insurance, discounts on language courses, studies, nursery, etc..).
- International working environment.