Job Description
Job responsibilities:
Assisting Client Delivery and Sales personnel with end to end process of creating and managing contracts in our internal systems:
- Making sure the deal is set up correctly and submitted to pass the pre-validation criteria first time right
- Work together with operations to make sure the deal flows through the process in a timely manner, issues are solved - and on-holds are prevented
- When contract is ready for signature, facilitate the steps for customer signature
- When signed, proceed with the required additional information and documentation so all is ready for agreement set up
- Monitor deal set up in the systems
Requirements
Ideal candidate:
- Fluency in German and English, both written & spoken;
- Proficient in relevant computer applications (internet Explorer, Outlook usage, Microsoft Office);
- Verbal and written communication skills;
- Active listening skills;
- Detail-oriented and analytical;
- Positive ‘can-do’ approach;
- Problem solving and analysis;
- Customer service orientation.
Benefits
- Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
- Opportunity to practice Spanish with native speakers;
- Access to a global network of knowledge and resources;
- Extensive training through a variety of methods – online, classroom, etc;
- Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
- An experienced Career Counselor to guide you and check on your progress;
- Interesting and challenging work for the world’s leading companies – our clients;
- Professional growth opportunities that recognize individual contributions and performance;
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
- Relocation package for candidates from other cities/ countries(if applicable)
Skills
Customer Service IT-Support
Language Requirements
English, German
Education Degree
Bachelor's Degree
Visa Support
Yes