Chat Support Specialist

Astrea was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or
partners need us to advise and guide them in taking important decisions. Our partners are increasing
continuously and their satisfaction is the best business card for us.
For one of our clients – we're seeking a highly-organized individual for the position Chat Support Specialist with Romanian, Portuguese, French, German, Russian, Italian, Spanish ( LATE AND NIGHT SHIFTS).

Essential Duties and Responsibilities:
Provide support and issue resolution to customers, subcontractors and end users via live chat;
Providing great customer experience by managing customer’s expectations;
Resolving queries;
Offering in-depth product knowledge;
Monitoring and engaging consumer questions;
Ensuring the best consumer experience possible is provided.

If you are:
Fluent in Romanian, Portuguese, French, German, Russian, Italian, Spanish;
Fluent in both written and spoken English;
Able to find creative ways to express yourself;
Proactive and self-motivated;
Willing to work and communicate in a team;
Willing to learn and develop in a dynamic field;
Have a positive approach towards work.

Then you should consider what our client offers:
Flexible working hours - late and night shifts;
Taxi veuchers;
A competitive salary;
Highly competitive remuneration package;
Opportunity to work in a team of young, motivated professionals;
Amazing office environment.

If you see your profile in the description above or you think this proposition for a challenge, do
not hesitate to send your CV in English.

We will contact the approved candidates shortly hereafter. There is no fee for applying!
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).