Casino Coordinator (ref 7953)

Our client, an established iGaming operator with international offices, is looking for a Casino Coordinator who will be reporting directly to the Head of Games & Casino.

Duties:

Liaise with CSD department regarding any customer casino related queries
Assist with casino related project delivery by working with internal and external stakeholders, including projects with third party providers, setting up status meetings, managing the documentation, document/report the progress of casino related projects for internal casino team purposes, liaising with internal departments in regards to all casino related projects, ensuring relevant project stakeholders are engaged appropriately, managing changes in scope and priorities in an effective and controlled manner
Oversee, plan and execute casino related user acceptance tests
Liaise with third party risk management teams for any suspicious activity escalations and handling
Liaise with Fraud team for casino related fraud investigations
Add and remove games from the company’s websites
Test functionality of the site and ensure games are working appropriately
Assist Head of Department in day-to-day operations
Willing to work weekends, if required

Requirements:

Fluent spoken and written English
Min. 2 years relevant work experience in the online gaming industry
1-year experience in Risk and Fraud will be an asset
Bachelor’s degree is preferable but not mandatory
Excellent understanding of different types of online casino games and bonuses
Great eye for detail and decision-making abilities with an analytical mindset
Ability to navigate various software and the internet
Ability to recognize player activities that are either beneficial or detrimental to the business
Excellent eye for detail and decision-making skills
Ability to analyse and interpret volume of data and establish trends
Ability to multitask and work in a fast-paced environment
Performance driven and a strong team player

to be discussed