Business Analyst

The Business Analyst –advises and supports the business on technology innovations and solutions in one or more business process and/or information domains.

 Be up to date on technology innovations and solutions
 Pursue market developments and translates market developments into opportunities and risks for the business.
 Use current knowledge of business and technology to recommend systems and process improvements to increase the value of insights generated
 Gather business needs, supporting information domain and define underlying business cases
 Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, user acceptance testing, scenarios, business analysis, and task and workflow analysis
 Translate non-technical requirements into technical business requirements
 Create and maintain an application portfolio catalog (CMDB) and document knowledge base.
 Maintain process information in the Enterprise Operating System (EOS) and support Software licenses management for the applications of the business domain assigned.
 Assess the business impact of critical problems to reduce risks with respect to business continuity and informs stakeholders about the appropriate risk mitigation that needs to be taken.
 Conduct events and workshops to encourage understanding in the business about IT opportunities.
 Support business case development with the business to justify new initiatives, innovations and projects.
 Support and guides business representatives in determining business requirements for IT services and IT solutions.
 Balance teaching, tailoring, and asserting standards during interactions with business partners
 Critically evaluate information gathered from multiple sources, reconcile conflicts, abstract up from low-level information to a general understanding, and work with customers to uncover unmet business needs
 Proactively recommend opportunities to improve, expand, or retire existing analytics capabilities and reports
 Contribute to lessons learned and the continuous improvement of IT from a business perspective
 Act as a trusted advisor to the business discussing new business strategies, goals and other open and strategic requests.
 Bachelor’s degree in the Business Administration, Computer science, Engineering, or a comparable course of studies
 Not less than 3 years of business analysis related experience or commensurate, demonstrated expertise
 Proven ability to learn new Mechanical Design and Simulation, Test and Validation applications, processes, and procedures
 Proven ability and willingness to collaborate in a team environment and exercise independent judgment
 Strategic, intellectually curious thinker with focus on outcomes
 Demonstrated detail orientation
 Comfortable facilitating workshops with small and large groups
 Ability to create constructive relationships, influence, and communicate to multiple stakeholders, including client management, IT management, and non-technical staff
 Demonstrated ability to work in a high-intensity, multi-project environment, with the ability to multi-task
 Excellent verbal and written communication skills
 Self-Manages: Demonstrated ability to work autonomously towards a goal
 Exposure to ITIL and/or other structured service management methodologies
 Excellent communication and presentation skills (both written and oral)
 Fluent in English, written and verbal

 Bachelor’s degree in Engineering, Business Information Management or Computer Science
 Expert knowledge of the business change discipline
 Expert knowledge of the requirements management discipline
 Expert knowledge of the IT governance discipline
 Relevant experience in an international environment