Date Posted: 2019-06-26 | Date Modified: 2019-04-27 | Expires: 2019-07-26

Analyst Developer N3

Job Description

- Diagnostics and resolution of incidents
- Contact, articulation and follow-up of incidents with different IT teams
- Implementation of action plans and reports for recurrent incidents, recurring spots
- Incident management, inventory tracking (re qualification, assignment, monitoring)

Requirements

Knowledge of ticketing tools such as Remedy, ServiceNow, JIRA Incident Management System or similar
- Pack Office
- Very good knowledge of standard platforms (Microsoft, Aix, Linux, AS / 400) and shell scripting
- You have solid knowledge in the use of databases including ORACLE, Sybase and must master the SQL query.

Skills

Anomaly Resolution

Language Requirements

English, French

Visa Support

No
Email Job

Job Criteria

Job Type

Contract

Industries

#Information Technology and Services

Job Location

Switzerland - Geneva

Functions

Analyst, Developer

Salary

Negotiable

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