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Date Posted: 2019-07-27 | Date Modified: 2019-03-29 | Expires: 2019-08-26
3rd Line Support
Job Description
3rdLine Support Analyst- £33,000
My client provides technology services to many of the UK and Ireland’s largest and most ‘mission critical’ operational systems. They are looking for a result orientated 3rdLine support Engineer to join their team.
About the Role
The role will involve providing general 3rd line IT support to a range of public sector and blue light emergency services customers predominantly on a Microsoft platform.
As a 3rd Line IT Engineer the role will require a strong troubleshooting, problem-solving and technical skills based background using various diagnostic tools.
In addition, strong inter-personal skills are required to guide customers (both internal and external) through situations (over the phone as well as face-to-face), providing resolution to incidents and ultimately reach customer satisfaction.
Communication is a key skill to enable the management of faults through incident, change and problem management.
Windows Server OS 2008/2012/2016
Microsoft Exchange 2010/2013/2016
SFB configuration and administration
MS Azure and Office 365 Support
Group Policy creation and Management
Clean driving licence
Willing to provide 24 x 7 out of hours support on a rota basis
If this sounds like a good fit please apply with an up to date copy of your CV .
My client provides technology services to many of the UK and Ireland’s largest and most ‘mission critical’ operational systems. They are looking for a result orientated 3rdLine support Engineer to join their team.
About the Role
The role will involve providing general 3rd line IT support to a range of public sector and blue light emergency services customers predominantly on a Microsoft platform.
As a 3rd Line IT Engineer the role will require a strong troubleshooting, problem-solving and technical skills based background using various diagnostic tools.
In addition, strong inter-personal skills are required to guide customers (both internal and external) through situations (over the phone as well as face-to-face), providing resolution to incidents and ultimately reach customer satisfaction.
Communication is a key skill to enable the management of faults through incident, change and problem management.
Windows Server OS 2008/2012/2016
Microsoft Exchange 2010/2013/2016
SFB configuration and administration
MS Azure and Office 365 Support
Group Policy creation and Management
Clean driving licence
Willing to provide 24 x 7 out of hours support on a rota basis
If this sounds like a good fit please apply with an up to date copy of your CV .
Requirements
Windows Server OS 2008/2012/2016
Microsoft Exchange 2010/2013/2016
SFB configuration and administration
MS Azure and Office 365 Support
Group Policy creation and Management
Clean driving licence
Willing to provide 24 x 7 out of hours support on a rota basis
Microsoft Exchange 2010/2013/2016
SFB configuration and administration
MS Azure and Office 365 Support
Group Policy creation and Management
Clean driving licence
Willing to provide 24 x 7 out of hours support on a rota basis
Skills
Analytical Software Hosted Microsoft Exchange Microsoft Azure Microsoft Windows Server Administration Office 365Language Requirements
EnglishEducation Degree
Bachelor's DegreeVisa Support
NoAccepting only candidates from:
United Kingdom, Ireland
Job Criteria
Job Type
Full TimeIndustries
Job Location
United Kingdom - BootleFunctions
Analyst, Engineering, Information TechnologySalary
£ 30000 - 35000/year British PoundCompanies will apply to you too
Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .