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Postat pe: 2019-06-26 | Data modificării: 2019-04-27 | Expiră pe: 2019-07-26
Quality Assurance Expert with Romanian
Descrierea jobului
We are looking for a Quality Assurance expert for one of our projects for a client specializing in the production of Personal Care Products.
The QA expert is responsible for supporting Team Managers in implementing and using the Quality Monitoring Assessment (QMA), ensuring that the site is achieving/exceeding monthly contractual quality goals leading to a direct correlation in the customer experience, through call/NVC monitoring, feedback, reporting, analysis, calibration and provision of general support as required.
The QA expert is responsible for supporting Team Managers in implementing and using the Quality Monitoring Assessment (QMA), ensuring that the site is achieving/exceeding monthly contractual quality goals leading to a direct correlation in the customer experience, through call/NVC monitoring, feedback, reporting, analysis, calibration and provision of general support as required.
Cerințe
-Advanced technical and troubleshooting skills
-Excellent conversational and written knowledge of Romanian
-Excellent conversational and written knowledge of English
-Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Access, Outlook)
-At least of 6 months of customer service experience
-Excellent conversational and written knowledge of Romanian
-Excellent conversational and written knowledge of English
-Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Access, Outlook)
-At least of 6 months of customer service experience
Beneficii
-Social package including additional healthcare insurance; gift vouchers; social team activities
-Opportunities for long-term professional career
And much more
-Opportunities for long-term professional career
And much more
Abilități
QAS QMCerințe lingvistice
English, RomanianGradul de educație
OtherSuport viză
DaAcceptare doar candidați din:
Bulgaria, Romania
Criterii job
Tip Job
Full TimeIndustrii
Locație job
Bulgaria - SofiaDepartament
Quality AssuranceSalariu
NegociabilCompaniile vor aplica la tine
Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .