Nu pierdeți cele mai bune locuri de muncă!
Abonează-te și săptămânal iți vom trimite un email cu ultimele locuri de muncă disponibile. Introdu adresa ta de email mai jos
Făcând click pe buton de mai sus, sunt de acord cu Termenii și Condițiile și confirm că am citit Politica de confidențialitate HelpGoAbroad.
Postat pe: 2019-06-26 | Expiră pe: 2019-07-26
2nd Line Application Support Officer
Descrierea jobului
Responsibilities:
• Providing IT support and troubleshooting via telephone, email, portals and remote support software
• Working with local and international clients in various sectors
• Delivering high level customer service to a wide range of users, including those with minimal IT knowledge
• Maintaining and updating the knowledge base
• Follow in depth diagnosis of issues and escalate to 3rd line support where applicable
• Providing IT support and troubleshooting via telephone, email, portals and remote support software
• Working with local and international clients in various sectors
• Delivering high level customer service to a wide range of users, including those with minimal IT knowledge
• Maintaining and updating the knowledge base
• Follow in depth diagnosis of issues and escalate to 3rd line support where applicable
Cerințe
Required skills:
• Fluent in both written and spoken English
• Excellent problem solving and analytical abilities
• Familiar with administering SQL and ability to write SQL queries
• Be able to prioritize issues
• Administering applications such as MS SharePoint and/or Dynamics CRM will be considered an asset.
• Fluent in both written and spoken English
• Excellent problem solving and analytical abilities
• Familiar with administering SQL and ability to write SQL queries
• Be able to prioritize issues
• Administering applications such as MS SharePoint and/or Dynamics CRM will be considered an asset.
Beneficii
Opportunities for growth.
Abilități
Advanced SQLCerințe lingvistice
EnglishGradul de educație
OtherSuport viză
Da
Criterii job
Tip Job
Full TimeIndustrii
Locație job
Malta - BirkirkaraDepartament
Customer ServiceSalariu
NegociabilCompaniile vor aplica la tine
Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .