Postat pe: 2021-10-21 | Expiră pe: 2021-11-20

Senior Customer Specialist

Descrierea jobului

Our client, a fantastic iGaming company, are recruiting for an experienced customer support agent to join their continuous growing operations. If you have extensive casino knowledge and you are really interested in slot games see below the information.

Responsibilities:
• Answering customer’s enquiries via email and live chat.
• Providing customer support on all aspect of the player experience.
• Verifying customer accounts and processing payments.
• Crediting Bonuses and Free Spins to Players.
• Assisting in fraud and risk management.
• Taking care of VIP players.
• Promoting responsible gambling.

Cerințe

Requirements:
• Previous customer related experience within an online casino – minimum 2 years
• Customer focused approach.
• Previous VIP Experience is a big plus.
• Impeccable English – written and spoken.
• Superb problem solving skills.
• Ability to work independent and as a part of a team.
• Be able to handle stress.
• Previous experience with Crypto is a major plus.
• Outgoing personality with excellent communication skills.

Abilități

Active Team Player

Cerințe lingvistice

English

Gradul de educație

High School

Suport viză

Nu
Email Job

Criterii job

Tip Job

Full Time

Industrii

#Information Technology and Services

Locație job

Malta - Sliema

Departament

Customer Service

Salariu

Negociabil

Companiile vor aplica la tine

Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .