SALES TEAM LEAD (INSIDE SALES), UBER EATS

ABOUT UBER

Uber is evolving the way we move around the world, and by seamlessly connecting consumers to businesses through our apps, we make cities more accessible. With UberEATS, we’re building Uber’s newest and fastest growing business, spanning over 100 cities across all six continents in under 2 years. Today, UberEATS is available in over 50 EMEA towns and cities -- and we’re just getting started.


ABOUT THE POSITION

The role of Sales Team lead is a great opportunity to leverage both your sales and people management skills to build a best-in-class remote sales team and expand the number of restaurants that partner with UberEATs. We are looking for someone to lead, motivate and manage a team of 5-10 sales agents, including setting daily/weekly sales targets, driving performance, ensuring discipline and morale and liaising with our UberEATS expansion and Sales Ops teams to optimize operations and facilitate insights.
We are looking for someone who is natural at selling and passionate about coaching and developing people. Your primary focus will be to create a strong team that is able to bring on new restaurants that fit our partnership criteria, and you’ll leverage and develop your team’s skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

WHAT YOU WILL DO

Achieve and consistently exceed monthly sales targets with your team of sales agents
Communicate and set clear expectations for the team, stay on top of new information and passes along to the team; communicates the “Why” behind the information or decision
Act as a coach, be available to agents by maintaining a consistent presence on the floor and acts as first point of contact for escalations on critical/ time sensitive issues
Hold weekly 1:1 with agents to discuss their key metrics after reviewing the dashboard
Deliver actionable feedback to sales agents who are either outperforming or underperforming on KPIs (sales activities, conversion, QA) and career development.
Maintain team harmony and high motivation across team members, address team concerns in an effective and timely manner
Manage enforcement policies including attendance and discipline for the team
Contribute to strategic plans to improve the team performance and KPIs
Build and maintain a high-performance culture focused on delivering world class sales support
Help us identify and build best practices for your sales team and others
Spend part of your time doing sales yourself
Partner with our onboarding teams to smoothly activate the best restaurants in France
Act as an ambassador of Uber Eats mission, brand, and product

YOU NEED TO KNOW/HAVE

Excellent command of French and English
2-3 Years of professional experience in a sales/account management, B2B is a plus
Minimum 1 year of people management experience
Highly motivated to work in a fast-paced environment and join a company that makes an impact on communities and cities
Eager to take new challenges and push himself/herself outside his/her comfort zone
Passionate into people development, engagement, and motivation
Excellent communication & Presentation Skills
Strong leadership skills
Ability to make decisions under pressure
Good Problem-solving skills

At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.