Postat pe: 2019-04-24 | Data modificării: 2019-04-24 | Expiră pe: 2019-05-24

Non Voice Content Analyst

Descrierea jobului

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - Non Voice Content Analyst.
This position handles a high volume of in-bound emails with complex issues and resolving customer concerns.

Essential Duties and Responsibilities:
* Provides customer service to customers and clients via e-mail or chat;
* Maintain compliance issue emails/reports and system queues as per compliance requirements;
* Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction;
* Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed.

Cerințe

Requirements:
* Proficiency in Greek, Estonian, German, Russian, Romanian or Italian;
* Good English;
* Ability to work with others to resolve problems, handle requests or situations;

Beneficii

Our client offers:
* Excellent salary and bonus scheme;
* Full-time assignment,
* Professional growth;
* International working environment.

Abilități

Analytic Problem Solving Estonian Greek Italian Romanian

Cerințe lingvistice

Estonian, German, Greek, Italian, Romanian, Russian

Suport viză

Da
Email Job

Criterii job

Tip Job

Full Time

Industrii

#Consulting

Locație job

Bulgaria - Sofia

Departament

Analyst

Salariu

Negociabil

Companiile vor aplica la tine

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