NOC Engineer

Our client, an established company offering a wide range of products for the iGaming industry, is looking for a NOC Engineer to join their 24/7 technical team in Malta. Operating from the Malta office, having strong technical skills an unbending desire to make things right, the candidate will be supporting the systems of our casino & sportsbook platform which drives dozens of gaming websites and provides sport events to hundreds of thousands of players worldwide.

Responsibilities:

Proactive monitoring of all production networks, servers, applications and services
Provide timely response to all incidents, outages and performance alerts
Categorize issues for escalation to appropriate technical/operational teams
Perform basic troubleshooting and operational tasks such as deployment of patches and script execution
Single-Point-of-Contact for all communication in relation to production issues
Manage, maintain and improve ticketing system and surrounding processes
Notify customer and third-party service providers of issues, outages and remediation status
Other duties / projects assigned by management
Participate in a 24/7 shift rotation schedule being; day, night, rest, off.

Requirements:

Experience working in a 24×7 mission critical environment
Basic system administration skills on Linux and Windows Systems
Basic database administration skills (SQL)
Basic network troubleshooting skills
Ability to work on multiple tasks simultaneously and prioritize
Excellent interpersonal and communication skills
Willing to work shifts including weekends, in a 24/7/365 NOC environment
Previous experience in the gaming industry will be considered as an asset

NOc experience

to be discussed