Junior Account Manager

Astrea was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – one of the world leaders in the outsourcing business – we are looking for Junior Account Manager with Romanian, Spanish, French, Estonian or Russian.

Essential Duties and Responsibilities:
* Handle to all related questions to user support and troubleshooting via phone and/or email;
* Enter and process client orders;
* Act as a liaison between the client and Account Manager;
* Handle to all related questions to user support and troubleshooting via phone and/or email;
* Handle Quality Assurance issues that may arise with orders;
* Responsible for effective communication and escalation of the customers requests.

* Excellent communication skills;
* Fluency in Romanian, Spanish, French, Estonian or Russian is a must;
* Good level of English - at least level B1;
* Keen attention to detail;
* Team-player;
* Self motivation and pro-activity.

Our Client Offer:
* A full-time employment, based on a labor contract;
* Very attractive salary and bonus scheme;
* Flexible working time;
* Advanced training programs;
* Professional development;
* Friendly working environment.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. N SM_JAM).

Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)