Italian speaking Customer Support – Remote, PT

On behalf of our client, we are looking for dedicated Italian speaking Customer Support Specialists to work remotely in Portugal!

Responsibilities:
• Assist users through the phone with inquiries and technical support issues,
• Solve issues the customers may face in a proactive way,
• Answer customer’s queries with a courteous & friendly manner,
• Keep up customer service quality goals, compliance regulations & productivity targets,
• Follow the direction of management and provide constructive feedback

Requirements:
• Native level Italian as well as advanced English, both verbal and written,
• Strong communication skills, including phone conversation and superior writing and listening skills,
• Great problem solving skills and strong attention to detail
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal

Benefits:
• Competitive Wages
• Paid professional training
• Employee discounts
• Job stability
• Life-long skills and experience

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.