Gaming Support Associate

Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.

No one understands gaming better than gamers.
We are looking for the right balance between knowledge of games and an ability to deliver great customer support.
For one of our client we are searching for - Gaming Support Associate with German, Finnish, French, Romanian, Italian, Spanish, Polish, Dutch.

Responsibilities:
* Responds to customers inquiries in a prompt, professional and friendly manner. Provides information and troubleshoots to solve customer problem;
* Knowledge of games and an ability to deliver great customer support;
* Providing support via e-mails and chat sessions in a prompt, professional and friendly manner;
* Following client documented call flows, data entry requirements and complaint management processes.

Requirements:
* Fluent in English and German, Finnish, French, Romanian, Italian, Spanish, Polish, Dutch.
* Positive attitude;
* Must be detail-oriented and creative;
* Enjoy playing game as a hobby;
* Team player with strong interpersonal skills.

Our client’s offer:
* Permanent full time job in a creative motivating environment;
* Opportunities for development;
* Challenging work in an young and dynamic team;
* Attractive salary and bonus scheme.

If you meet our requirements and you are interested in the position, please send your CV.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).