Postat pe: 2018-06-20 | Data modificării: 2018-07-20 | Expiră pe: 2018-07-20

Email Customer Support Agent

Descrierea jobului

Astrea Recruitment is a company in the Human Resources field.
Our goal is to find the most appropriate individuals for our business partners.

For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - Email Customer Support Agent with Polish, German, Russian, Turkish or French.
This position handles a high volume of in-bound emails with complex issues and resolving customer concerns.

Essential Duties and Responsibilities:
* Provides customer service to customers and clients via e-mail or chat;
* Maintain compliance issue emails/reports and system queues as per compliance requirements;
* Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction;
* Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed.

Cerințe

Requirements:
* B2+ level - Polish or German or Russian or Turkish or French;
* Good English;
* Ability to work with others to resolve problems, handle requests or situations;

Beneficii

Our client offers:
* Excellent salary and bonus scheme;
* Full-time assignment,
* Professional growth;
* International working environment.

Abilități

Collaborative Problem Solving French German Polish Russian Turkish

Cerințe lingvistice

French, German, Polish, Russian, Turkish

Suport viză

Da
Email Job

Criterii job

Tip Job

Full Time

Industrii

#Consulting

Locație job

Bulgaria - Sofia

Departament

Customer Service

Salariu

Negociabil

Companiile vor aplica la tine

Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .