CRM Campaign Manager

The Company.

For one of our client, an international Shared Service Centre based in Barcelona, we are currently recruiting for a CRM Campaign Manager.

The Job.

In this role, you will be responsible for the setup, execution and optimization of campaigns as well as managing a small team within the European CRM Team.

Your Responsibilities:

– Designing key customer and candidate journeys
– Working with the Data & CRM Analytics, within the CRM Team, in order to better define the data points (ex: segmentation, optimization,etc.) , plan and execute, measure and optimize in order to would allow for a more effective campaign
– Setup, execute and optimize CRM campaigns
– Designing, managing and developing, multi-wave, automated and multichannel (email, social, webinar) campaigns
– Working with Senior Country Marketing Managers their respective Teams, to better align and establish the Campaign Calendar and respective Business Objectives
– Providing recommendations to improve campaign strategies and results
– Working with the team to ensure all campaign are sent efficiently and accurately
– Supporting with campaign analysis, trouble shooting issues, identifying and recommending solutions to the wider team
– Developing and implementing a process for campaign coding and automation

Your Profile.

– You have an excellent level in English + German would be a plus
– You have min. 2 years of working experience with Pardot and/or Exact Target or similar marketing automation tools
– You have min. 2-3 years of experience in Project Management
– You have strong knowledge in HTML4 and HTML5
– You have a degree in Business Management or Marketing
– You have an agile and change management mindset
– You have strong communication and presentation skills
– You are rigorous and detail oriented
– You have great organization and management skills
– You have problem solving capabilities
– You have positive ‘can do’ attitude and influencing skills
– You are a team-player

The Offer.

– Salary based on level of experience + additional benefits (meal vouchers, life insurance, pension plan, etc.)
– Standard office hours from Monday to Friday
– Career opportunities
– International and multicultural environment
– A Company with worldwide reputation
– Start date: ASAP

Your Profile.

– You have an excellent level in English + German would be a plus
– You have min. 2 years of working experience with Pardot and/or Exact Target or similar marketing automation tools
– You have min. 2-3 years of experience in Project Management
– You have strong knowledge in HTML4 and HTML5
– You have a degree in Business Management or Marketing
– You have an agile and change management mindset
– You have strong communication and presentation skills
– You are rigorous and detail oriented
– You have great organization and management skills
– You have problem solving capabilities
– You have positive ‘can do’ attitude and influencing skills
– You are a team-player