Assistant Account Manager

Astrea was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – one of the world leaders in the outsourcing business – we are looking for Assistant Account Manager with Polish, Czech, German, Romanian, French or Spanish.

Essential Duties and Responsibilities:
* Handle to all related questions to user support and troubleshooting via phone and/or email;
* Enter and process client orders;
* Act as a liaison between the client and Account Manager;
* Handle to all related questions to user support and troubleshooting via phone and/or email;
* Handle Quality Assurance issues that may arise with orders;
* Responsible for effective communication and escalation of the customers requests.

Requirements for the role:
* Excellent communication skills;
* Fluency in Polish, Czech, German, Romanian, French or Spanish is a must;
* Good level of English - at least level B2;
* Keen attention to detail;
* Team-player;
* Self motivation and pro-activity.

Our Client Offer:
* A full-time employment, based on a labor contract;
* Very attractive salary and bonus scheme;
* Flexible working time;
* Advanced training programs;
* Professional development;
* Friendly working environment.

If you see your profile in the description above or you think this proposition for a challenge, do not hesitate to send your CV in English.

We will contact the approved candidates shortly hereafter.

There is no payment required by the candidates!

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).