ACCOUNT REPRESENTATIVE

Astrea Recruitment is a company in the Human Resources field.
Our goal is to find the most appropriate individuals for our business partners.

For one of our clients - one of the top business process outsourcing companies in the world - we are looking for - ACCOUNT REPRESENTATIVE WITH GERMAN, FRENCH OR ITALIAN & ENGLISH (B1).
This position handles a high volume of in-bound emails with complex issues and resolving customer concerns.

Essential Duties and Responsibilities:
* Provides customer service to patients via phone;
* Supply customer research, coordinate resolutions and determine additional steps that may be required to maximize customer satisfaction;
* Assist with reporting and tracking activities, account setup processing and on-line services setups, as needed.

Requirements:
* Good in German, French or Italian;
* English - B1 lvl.;
* Ability to work with others to resolve problems, handle requests or situations;

Our client offers:
* Excellent salary;
* Professional growth;
* International working environment.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).